Returns And Refund Policy
1. Introduction
we strive to provide an excellent shopping experience for our customers. If you're not satisfied with your product, you can return it according to the terms set forth in this return
policy.
2. Return Period
Customers must request a return within 3 days from the date of receiving the product. After this period, we cannot
accept any return requests.
3. Return Conditions
- The product must be in its original condition and unused.
- The product should be unopened (such as sealed perfume bottles) and the original packaging should not be
tampered with.
- The product must be in its original packaging with all
accessories, if applicable
4. How to Request a Return
If you wish to return a product, please follow these steps:
- Contact us via ((email or phone number)) with your order
details and invoice number.
- We will guide you on how to proceed with the return.
5. Shipping Costs
If the return is due to an error on our part or a defective product, we will cover the shipping costs. If the return is for personal reasons or a change of mind, the customer will
bear the shipping costs.
6. Refunds
Return requests will be processed promptly. Once the product is received and inspected, a refund will be issued to the customer's account within 7 days after the return is
approved.
7. Non-returnable Products
Products that have been opened, used, or whose original packaging has been destroyed cannot be returned. Also, special gifts or promotional offers cannot be returned.
8. Changes to the Return Policy
We reserve the right to modify this return policy at any time.
Any changes will be posted on this page.
9. Contact Us
If you have any questions regarding the return policy, please
contact us via ((email or phone)).
